Operations Control Supervisor

1w1 week ago

Envoy Air Inc.

Dallas, US · Full-time · $70,000 – $95,000

About this role

Work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career. Join a team committed to providing outstanding service at Envoy Air. Serve as primary management control for aircraft gate planning and ramp movement.

Oversight includes gate planning and daily schedule integrity for American Eagle branded flights. Control aircraft movement into and out of ramp and gate areas safely and efficiently. Coordinate with Air Traffic Control to prioritize high-value flights without impacting airport surface movements.

Communicate clearly and effectively with work groups, vendors, and management levels to meet local station requirements and support safety objectives. Provide support and oversight for agents handling weight and balance planning. Assist management with additional administrative duties as needed.

Enjoy amazing employee flight privileges within the American Airlines global network. Access training and development programs to advance your career. Receive comprehensive health and life benefits, subject to location.

Requirements

Minimum age: 18
High school diploma, GED, or international equivalent
Valid, unexpired, and unsuspended state driver's license
Ability to work rotating shifts including days, nights, weekends, holidays, and rotating days off
Ability to actively listen and understand points being made by others
Ability to use sound business judgment to resolve issues with customers
Ability to monitor performance of self, team, and operations for improvements
Knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook

Responsibilities

Serve as primary management control of aircraft gate planning and aircraft ramp movement
Provide oversight of gate planning and daily schedule integrity
Communicate pertinent information clearly to work groups, vendors, and management to meet station requirements and support safety
Support and oversee agents tasked with weight and balance planning for each American Eagle branded flight
Control aircraft movement into and out of ramp and gate areas safely and efficiently for all carriers
Coordinate with Air Traffic Control so high-value flights receive priority without impacting surface movements
Make decisions on holding or pushing flights using available tools and resources
Assist management in completing additional administrative duties